top of page

How do I turn on my MRQ?

  1. Connect the opposite end of your power cable (the round end) to MRQ (it plugs into the small hole on the side).

  2. Plug it into an outlet.

  3. In about 30 seconds, the MRQ photo frame home screen will appear.

Second, connect your MRQ to Wi-Fi:

1. Turn on the MRQ photo frame and Click the "setting" on the main menu.

2. Click the "Wi-Fi" icon on the setting menu.

3. Choose your network from the list of WiFi networks.  

4. Type in your WiFi password using the touch-screen keyboard. Make sure there are no typos!  

MRQ photo frame will confirm when it has connected to the WiFi. 

1.Turn on the MRQ photo frame and Click the "setting" on the main menu.

2. Click the "Wi-Fi" icon on the setting menu.

3. Choose your network from the list of WiFi networks.  

4. Type in your WiFi password using the touch-screen keyboard. Make sure there are no typos!  

MRQ photo frame will confirm when it has connected to the WiFi. 

screenshot19 copy.jpg
screenshot20 copy.jpg

Third, find your Frame ID on MRQ

After you connected WIFI, please touch "Device Info" to check your Frame ID.

微信图片_20191221152011.png

Forth,download the APP "our photo"

For Android Phone, you can download the following the APP "Our Photo" directly to your Cellphone.

For iOS Phone, please go to the Apple Store and search "Our Photo" as following one on your phone, or through following apple store link:

https://apps.apple.com/cn/app/ourphoto-keep-our-memories/id1476241568

微信图片_20191012094139.png
微信图片_20191221153121.png
微信图片_20191221153117.png

Fifth,register a account on the APP

1, fill in your username and your password;

2, fill in your password in the "verify password" Box again;

3, fill in your email address and click the triangle icon at the right hand of the email box on the APP registration menu ;

4, check your email box and fill in the verify code send from "ourphoto@email.ourphoto.cn" with the title "Verification Code". and at the last, click Submit.


App registration is finished. You will receive a message saying "successfully"

​

微信图片_20191012082052.png

Sixth,active the MRQ WIFI photo frame

Step1: Open the APP "ourPhoto" and click the "Devices"

Step2:Click the plus at the right hand of the "My devices".

Step3: Fill in the name of the frame. You can give the Device a nick name.

Then fill in the Frame ID as the "Device email"

At the end, fill in the Frame ID again

Step4: Click the "Bind" icon.

微信图片_20191012094645.jpg
微信图片_20191012082119.png
微信图片_201910120821191.png

7th,accept the activation on MRQ device

After you finish last step successfully, you will see following page on your App.

It shows your activation is waiting for confirmation.

微信图片_20191221153559.png

Go back to your MRQ device and get in the setting-user management page and cllick Accept.

Make sure the right corner "accept new user" is available.

微信图片_20191221153537.png

Your MRQ wifi photo frame should now be activated! You can start sending photos to your personalized Photo frame through APP.

Frequent Asked Question:

If you met any question, feel free to contact us directly at mrqsupport@sina.com

Copyright by MRQ (C)2018-2022

bottom of page